Important Updates from CMS on Medicaid and CHIP Renewals
Please see below for the following Medicaid/Children’s Health Insurance Program (CHIP) renewal information:
- New Outreach and Educational Resources for Partners
- Updated Enrollment for HealthCare.gov
- Free CMS Printed Product Ordering
- Upcoming Partner Webinar
New Outreach and Educational Resources for Partners
CMS recently released several new resources to help partners share information about Medicaid and CHIP renewals with their communities. These resources include a toolkit for clinical offices and health care settings, drop in articles, and postcards in additional languages. Each resource is posted on the Outreach and Educational Resources Page on Medicaid.gov/Unwinding.
Patient-Centered Messaging for Clinical Office and Health Care Settings
Clinical offices and health care settings can use this toolkit to help share information about Medicaid and CHIP renewals with patients.
The toolkit includes ready-to-use resources, such as:
- Frequently Asked Questions
- Recorded phone/hold messages
- No reply text messages & push notifications for patient portals
- E-newsletter & patient portal messages
These resources can be used at office front desks, in the lobby/waiting areas, billing departments, patient portals, and other places.
Drop in Article for People who Lost Medicaid
English Version | Spanish Version
Use this article for listservs, newsletters, and other outreach resources to educate people about what to do if they have been disenrolled from Medicaid or CHIP.
Postcards are also available in Ukrainian to help people get ready to renew their Medicaid or CHIP coverage.
Updated Enrollment for healthcare.gov
Approximately 4.6 million people have selected an Affordable Care Act (ACA) Health Insurance Marketplace plan since the 2024 Marketplace Open Enrollment Period (OEP) opened on November 1. Total plan selections include 920,000 people (20% of total) who are new to the Marketplaces for 2024, and 3.7 million people (80% of total) who have active 2023 coverage and returned to their respective Marketplaces to renew their coverage or select a new plan for 2024.
Additionally, data shows strong Marketplace enrollment increases during 2023. Prior to the start of the 2024 OEP, approximately 1.5 million more people enrolled in Marketplace coverage nationwide from March to September 2023, compared to the same period in 2022. These data point to the impact of new and stronger Marketplace systems and policies on helping people access affordable, comprehensive coverage through the Marketplaces. This includes individuals who are transitioning from Medicaid coverage as states resume Medicaid and Children’s Health Insurance Program (CHIP) eligibility renewals for the first time in three years following the COVID-19 pandemic. CMS continues to release separate information about Medicaid renewals and coverage transitions.
Free CMS Printed Product Ordering
The following materials below are available for free to order through the CMS Product Ordering website. To order free printed materials, visit the CMS Product Ordering website. If you do not have an account, you will need to request an account on the login page. Once you log in to your account, you can enter the term “Unwinding” in the search bar to view the materials that are available for order, such as postcards for Kids with Medicaid or CHIP in English and Spanish.
Upcoming Monthly Partner Webinar
The Department of Health and Human Services (HHS) and CMS continue to host a series of monthly webinars on Medicaid and CHIP Renewals to educate partners. Topics covered during the webinar vary each month. To register for upcoming webinars, please click here.
Recordings, transcripts, and slides from past webinars can be found on the CMS National Stakeholder Calls webpage.
