The Medical Society of Virginia (MSV) is proud to partner with the Practice Management Institute (PMI) to provide its specialized practice management classes for medical office professionals across Virginia.
Topics include billing and reimbursement, insurance claims processing, telehealth reimbursement, patient collections, medical coding, front office skills, and more.
PMI trains and certifies medical office managers and staff working in coding, billing, auditing, and compliance.
New and experienced professionals learn current guidelines and best practices to perform more effectively in their role. Providers and consultants on the business side of outpatient services learn the practical application of medical office administration guidelines.
Documentation deficiencies and improper level of service selection can be a tremendous liability. Improve confidence working with provider documentation and E/M codes and ensuring they meet the guidelines for accurate reimbursement.
Learn to relate accurate code selection to proper reimbursement. Receive a comprehensive explanation of E/M coding and documentation guidelines and identification of accurate, adequate and clinically useful information.
This program will demonstrate a step-by-step process to implement an internal audit program. Adopting a systematic approach to cross-checking records ensures that you always know where you stand and improves communication with providers and staff. Review the general principles of medical record documentation and learn how to review documentation to ensure correct assignment of Evaluation and Management (E/M) codes. Understand how to select the level of E/M services based on medical decision making or time. Apply the information learned in multiple case studies and receive tips for avoiding carrier audit triggers.
As healthcare evolves, medical practice managers must adapt to changing technology, regulations, and operational demands. Strong leadership requires a balance of business knowledge, healthcare expertise, and effective communication.
This training builds skills in practice finance, workforce management, compliance, and fair employment practices. Participants will learn strategies to improve quality, enhance patient satisfaction, and strengthen overall practice performance.
Participants will learn how to troubleshoot and handle payment inconsistencies and respond to inappropriate recoupments for in-person and virtual care healthcare claims. Samples of results-oriented appeal letters will be provided.
When correctly submitted claims are inappropriately reduced, delayed or denied, it is imperative to file a timely appeal with as much supporting documentation as possible. This course provides tools and expert guidance to challenge denials and recoup dollars rightfully due to the provider.
Modifier usage is an effective way to document the complete patient story and increase communication between providers and payers to report special circumstances with patients. The instructor will share tools and tips to improve the application of modifiers to decrease denials/rejections. Self-supplied CPT® and HCPCS manuals are required to complete practice exercises.
Federal, state and private payers report that incorrect use of modifiers is among the top reasons for billing errors. Learn correct use and ranking rules when multiple modifier categories are used. Gain examples that explain special modifier usage.
PMI has been a trusted resource for medical office teams since 1983. Live classes and online learning options are available year-round, taught by instructors with direct experience in healthcare administration. These practice management classes address the latest updates in medical office coding, billing, operations, and compliance.
