NEW! MSV COVID-19 Telehealth Toolkit

Physicians, PAs, and their practices are on the forefront of caring for patients with confirmed or possible infection with Coronavirus Disease (COVID-19). There is still a lot that we are learning about COVID-19, but we can take steps necessary to be prepared.

Stay Up To Date

We anticipate these resources and FAQs will likely continue to expand and evolve as the MSVIA team receives more information and guidance related to COVID-19.

Please note: Resources and links provided to information is not intended to provide legal advice or opinion on any individual situation and should not be relied on to determine insurance coverage, or lack thereof, as relates to COVID-19. We make no representation or warranty as to the accuracy of information as applied to individual cases. Again, please report all claims and potential claims to your insurance company.

The CDC has Interim Guidance for Healthcare Facilities: Preparing for Community Transmission of COVID-19 in the United States. All healthcare facilities should be aware of any updates to local and state public health recommendations.


Frequently Asked Questions  •  General Business Resources  •  COVID-19 and Your Insurance Carrier  •  Property & Casualty Insurance Companies  •  Licensure Requirements  •  Telehealth/Telemedicine

Frequently Asked Questions

Is there any coverage under my Health Insurance policy for an office shut down resulting from the coronavirus?
Each policy is different. Contact the MSV Insurance Agency with direct questions about your policy. We are happy to answer any questions.

Will my professional liability insurance provide coverage for telemedicine, in case I can’t see my patients in person?
While most professional liability insurance carriers are responding to the crisis by extending coverage to telemedicine, their responses vary and there may still be some restrictions. For the most up-to-date information on telemedicine coverage for your practice, please contact the Insurance Agency.

Contact MSVIA

Submit A Claim

General Business Resources

CMS to Resume Healthcare Provider Audits August 3 

MassMutual HealthBridge program: a free life insurance program for eligible healthcare workers on the front line of the COVID-19 pandemic

Sign up for MassMutual HealthBridge

OneDigital's Coronavirus Advisory Hub


COVID-19 and Your Insurance Carrier

Go here for information on how your carrier is handling COVID-19, as well as how to get in touch.

Licensure Requirements

Federation of State Medical Boards State Waiving Licensure Requirements

Virginia Board of Medicine


Visit our telehealth page for resources and information on telehealth and telemedicine.

I Don’t Know What I Don’t Know. Where Do I Start? 

First check out this COVID-19 Telehealth Toolkit to get some ideas on how telehealth can be used in response to COVID-19, an understanding of some of the big picture policy issues, and for a list of additional resources.