Customer Service Representative

The Medical Society of Virginia (MSV) understands the needs of physicians today. That’s because MSV represents and advocates for a diverse group of physicians who know that medicine now extends beyond caring for patients.

Through its association, insurance agency, foundation, alliance and political action committee, MSV’s team of passionate physician leaders and staff work each day to offer a variety of programs and services designed to make Virginia the best place in which to practice medicine.

The Medical Society of Virginia Insurance Agency (MSVIA) is a critical part of the organization, providing exceptional insurance services to Virginia physicians and generating a source of non-dues revenue that helps support other organizational activities.

We know that our vision is a meaningful one that requires the very best talent. We are seeking a Customer Services Representative who will be responsible for supporting the account management team in our Life & Health division by servicing the accounts of current customers with the highest level of efficiency and professionalism. If you meet the following requirements, please forward your cover letter and resume to Employment@MSV.org.

Qualified candidates must have strong interpersonal and communication skills, with a minimum of two to three years’ customer service background. An active Life & Health Life license, as well as knowledge of health insurance and other employee benefits, is preferred but not required.

Qualified candidates must be: customer friendly, detail oriented, able to multi-task efficiently in a fast-paced environment, and have some experience working in a membership-based organization. Candidates must also be proficient in Microsoft Word, Excel and PowerPoint.

If you meet these requirements, please forward your cover letter and resume to Employment@MSV.org.